• How soon can I work with you?
  • Can I book a project in advance?
  • Do you offer website design without branding?
  • Can you update or redesign my existing website?
  • Which branding package is right for me?
  • How do we keep in touch throughout the process?
  • What kind of deliverables can i expect with your services?
  • Do you offer payment plans?
  • How long does a custom project take?
  • Can you tweak my exisiting logo or website?
  • Can you customize my website template?
  • What happens if I am not satisfied?
  • What industries do you specialise in?
  • Do you work with clients outside of Italy?
  • Can we start working on the project earlier? Do you have a rush fee?
  • Are there any additional fees that are not included in your packages?
  • Do you offer free discovery call?

I am usually booked out 1 to 2 months in advance, but occasionally I have an opening sooner. If you are interested in working together, reach out to me as soon as possible so we can talk about which package is best for you and reserve your spot!

Absolutely! I often have clients looking to start a project many months down the line. You'll just need to pay a deposit to hold your spot for the start date.

Yes — website design is available as a standalone service. I work across Canva, Squarespace, Wix, and fully custom HTML5 builds. You can explore the full details here.

Yes! If your website is already built on Squarespace, Shopify, Wix, Canva or HTML5, I can edit, update, or fully refresh it for you on the same platform no need for a theme etc. This includes layout improvements, design refinements, content updates, and overall site optimization to enhance your brand and user experience. You can explore the full details here.

Great question! Generally, I recommend The Basic Package for new business owners or anyone with a lower budget, and Signature Package for more established businesses with specific goals who are ready to invest. You can explore the full details here.

If you're not sure which branding package is right for you, I'm happy to talk through your options and help you decide. Reach out to me through my contact form, and tell me about your business, your struggles, and why you think branding and/or web design is the next step. I'll respond within 2-3 business days.

I'm big on communication! Throughout the project we are communicating via email.

If you'd like to talk face to face or on a phone call we can do that too within reason!

All of my packages will include a strategy session + guide book, at least 3-5 logo variations, hand drawn textures, color palette, brand guidelines, and fonts!

*Please note all packages are customized to meet the needs of my clients.

Yes! I offer a more extensive payment plan than most brand strategists and web designers.

The Intensives are broken down into 2 payments: the first is a non-refundable deposit to save your spot, and the last payment is due on the last day of your intensive. The Branding & Strategy Packages can be paid in up to 2 installments, with the first installment acting as your non-refundable deposit.

You are also welcome to pay ahead of schedule. I will send you all of your invoices up front, and work with you to choose the best payment option for you. I understand this is an investment, and I want to be as accommodating as possible.

This can vary, but a brand design package can take 3-4 weeks and a custom website can take about 4-5 weeks.

These vary on revisions, complexity and needs.

I personally prefer to work with you from the ground up, but I understand budget & timelines can be tricky. If you are wanting a slight logo tweak or help with a current website (design-only), I would recommend doing my VIP Design Day. This will allow you to get me for a full 8 hours to work on your design wishlist.

I offer template customization (HERE) and do prefer to start with a Ona Creative Studio template as I'm very well versed in how it's setup and organized. If you do have another template, I recommend reaching out, as an additional cost may be added..

At the beginning of the design process, I do a consultation with you to make sure our styles are on the same page and we will be able to collaborate together to create your brand. When you purchase a package you will pay a 1/4 or 1/3 non-refundable deposit, so if you feel we are not creating the design and look that you wanted to achieve you will not be required to pay the remaining balance.

This rarely happens and do my best to make sure we are a perfect fit!

At OCS, we are passionate about collaborating with a diverse range of businesses to craft exceptional brand identities. Our expertise spans industries such as interior design, wedding and event planning, health and wellness, florist design, handmade luxury bag design etc.

However, we love a good challenge! If your business falls outside the industries mentioned above, we would be delighted to discuss your project and explore how we can bring our expertise to your unique vision. We thrive on the opportunity to work with businesses of all kinds, delivering results that truly resonate with their brand and target audience.

Yes, we work with clients worldwide. We have the capability and experience to collaborate with businesses and individuals located outside of Italy.

Whether you are based in the Italy or any other part of the world, we are excited to work with you and help bring your brand vision to life!

Yes, it is possible to start a project earlier or expedite it under certain circumstances. We carefully plan our project timelines to allow for comprehensive research, design drafting, and refinement rounds.

However, we understand that sometimes you may need your project completed more quickly. If this is the case, please let us know in advance. We may be able to accommodate your project earlier in our schedule if the situation permits. In such cases, a rush fee may be added to your quote, depending on the deadline and complexity of the project. We're committed to meeting your needs while maintaining the highest quality of our work.

There are fees for the website hosting, domain purchasing, app fees and font licences and they are not included in our pricing.

Not every project ends up including those fees.

Yes, I do! I offer a complimentary discovery call to get to know you, understand your needs, and see how we can work together. It's a no-pressure, friendly chat where we can explore your vision and discuss how I can best support you.

Let's connect and see if we're the perfect fit! Contact form.

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